Tel: 01283 576080

TERMS OF BUSINESS

Prior to ordering customers should check the suitability of fixing our airers (Assembly Instructions).

We aim to dispatch all items within 2 working days. All orders are normally delivered within 10 working days.

If you are unable to be at the delivery address you will receive a card from the courier – it is important you respond to this straight away to enable you to get free redelivery – if the item is returned to us we reserve the right to charge for redelivery.

Please ensure you have the correct number of parcels and that the packaging arrives with you in a satisfactory condition, if not please contact us straight away.

Customers buying our airers should carefully follow the fixing instructions supplied. Clothesmaid cannot be responsible for costs of installation or removal as these are “supply only” products. Clothesmaid cannot accept returns once components have been used.

If you wish to cancel your order you can do so within 14 days following the day on which you received the goods from us. You need to pay for the cost of delivery to us, but on return of the undamaged goods we will refund the full cost of the item.

We treat information collected from our customers as confidential. – we are a registered holder of information under the Data Protection Registrar.

The information we collect about you includes your name, address, telephone number, e-mail address. This is solely to enable us to ship the products to you.

We do not collect credit/debit card or PayPal details as we use the Secure Payment Services of eWay and PayPal.

We will not pass this information on to any third parties.

Clothesmaid is a registered trademark with the Intellectual Property Office and we are based at Unit 2, Lakes Court, Lancaster Park, Needwood, Staffordshire, DE13 9PD